这个 Grok Bot 会做什么
Bot 按节奏看支持收件箱，为简单问题起草回复，并标出退款、法务或升级。它不会自行发出或退钱。
适合谁用？
店主、客服负责人，以及自己兼 helpdesk 的创始人。
检视昨天以来的支持收件箱。为例行问题起草回复。标出看起来像退款、法务或顾客在生气的项目。批准前请勿发出或退款。
贴进对话，当作第一份工作。Bot 发出或改任何东西之前，都要等你批准。
对应的官方角色
- 工单分流专员
清掉队列，不必长住里面。依节奏监看支持，只起草回复；干净时就保持安静。
其他工作
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Bots in the registry whose published description covers this work. Open one for its prompt, integrations, and sources.
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Questions people ask
Can it issue a refund?
No. It surfaces refunds, legal, and escalations for you and does not send or issue money on its own.
How often does it check the queue?
On a cadence you set — the starter prompt reviews the support inbox since yesterday, and several of the bots below run hourly or every 30 minutes.
What does it handle unattended?
It drafts replies for routine questions; everything still waits for you before it goes out.
Need this running for your business?
Tell us the setup you want and we will point you at the bots and connectors that fit — hello@grokbotpulse.com.