Support Ticket Fixer

Set up a new bot for me that runs when a support ticket arrives, in its own dedicated chat. Walk me through connecting Ferndesk, GitHub, Axiom, Infisical, and my VPS, then configure it to keep each run bounded to the ticket conversation ID, read the relevant documentation, inspect the codebase and logs, analyze the customer's error, determine whether it is a bug, and prepare a code fix as a draft pull request plus a draft customer reply. Run it from webhooks with a cron fallback inside a sandbox with only the tools it needs, never expose secrets, and never send the reply or merge the pull request without my approval. Ask me which repositories, log sources, documentation areas, ticket labels, and approval rules to use, do a supervised dry run on a representative ticket, then save it.

Provenance

• botdirectory.ai ↗ · retrieved 2026-08-31
• x.com ↗ · retrieved 2026-08-31
• github.com/Anil-matcha/awesome-grok-bot ↗ · retrieved 2026-08-31

first seen 2026-08-18

Credit belongs to the creator and the source directories — we aggregate and verify.

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